I PURCHASED, and "PAID IN FULL" on 3/7/13 a "DIGITAL EXPRESS BOPPING HEADS ENTERTAINMENT SYSTEM" " CONPONENTS NECESSARY , to operate system, either not delivered @ all and/or not delivered in a timely manner as stated !!!
Thunder ridge /Bopping Head Entertainment Co. emailed me information regarding A “NEW DEMO DIGITAL EXPRESS BOPPING HEADS SYSTEM”. They stated that, as soon as I paid in full “EVERYTHING” WOULD BE SHIPPED., EXPEDIENT CONSOLIDATED & SHIPPED OUT WITHIN A 24-48 HOUR time period .”EVERYTHING” would . Arrive, Shrink Wrapped, on a Pallet…
I paid them with 2 Wire Transfers, from PNC & Wells Fargo a total of $6950.00 on 3/7/13,. Prior to that I was promised, in writing, that I would receive a “PHOTO BOOTH” NC,( NEVER RECEIVED)…I was also promised a refund of ($178.00 NOT RECEIVED) the shipping cost, due to the fact that the BH System was not delivered, on the 1st attempt, . I RECEIVED 1, OF THE 4 STOOLS, needed, to use the system,( not included on the Pallet), nor received as of 4/18/13.After Thunder Ridge Ent, was PAID IN FULL, I was notified,on or about a week later (3/13/13) that about 5 of the components’ I needed, would be shipped eventually…and again on 3/14/13, in reference to about 4 or 5 more components…. though other resources…(I was send tracking #’s). I’m still not sure, if I’ve received everything, shown on my invoice, because, I don’t know how to open the Bopping Heads System. I was told to download the instructions, information from my computer, I informed the Company that I was having problems with my computer & printer and I needed a manual and/or hard copy. (NEVER RECEIVED). I, The invoice, also reflected 2 TV’s, & other components’, needed, as far as I know I was only shipped (1) ONE TV.I’ve asked for a refund 2 times & been completely ignored, I WANT A TOTAL REFUND !!!
After checking out this Company online @ Scam-book, BBB, etc, etc., I really don’t have the desire,.. Confidence, nor Trust in their ability , to think, they can nor will perform, in a Professional manner, in the future. They appear to be incapable of transacting business