I paid in full for the system 7 weeks ago and still have not received all the equipment. For the last 3 weeks I have left numerous messages and sent numerous emails for the CEO - Cole NewHaven, George and John - - no replies. I left messages for the general mail box and support as well - - no replies.
For the equipment that did come, there were shipping delays and the promised dates were off by 1 - 2 weeks.
When they did reply weeks ago, they started with "I am sorry". So far my faith in Real3DLabs is very , very low.
This person wrote the review because of "poor customer service and delivery issues, no replies for weeks.of " at Bopping Heads Entertainment. Reviewer claimed that he or she wants Bopping Heads Entertainment to offer any options to resolve the issue.
The most disappointing in user's experience was no feedback no, no call backs and no responses to emails. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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